Welcome to the Bentley Subscription Analytics Services user feedback site. We value your feedback, and our team regularly reviews your ideas and considers them for future improvements to our products and services.
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OUR FIRM CURRENTLY HAS (4) SEATS OF THE STRUCTURAL WORKSUITE. USUALLY, WE WORK WELL ENOUGH TO NOT NEED TO REQUEST SOMEONE HOP OUT OF THE SOFTWARE SO THAT SOMEONE ELSE CAN HOP IN.
OCCASSIONALLY, HOWEVER, THE NEED ARISES, AND SOMEONE MUST CLOSE THEIR FILES AND LOGOUT SO THAT SOMEONE ELSE CAN LOG IN (LEST WE BE CHARGED). WHEN WE DO THIS, THE REFRESH TIME FOR THE LISENCE MANAGER SEEING THAT INDIVIDUAL IS OUT OF THE SOFTWARE IS ODDLY LONG (5-10 MINUTES). IS THIS THE FAULT OF SOMETHING ON OUR END?
COULD A FEATURE BE ADDED TO THE "REALTIME USAGE" PAGE TO ALLOW THE ADMIN TO BOOT AN INDIVIDUAL TO SPEED UP THE PROCESS?